Why Authors Need to Stop Renting Audiences and Start Owning Them

Joel Gouveia recently wrote a piece that should have every author’s attention, even though it’s about music. The article, “The Death of Spotify: Why Streaming is Minutes Away From Being Obsolete,” lays out a devastating case: the streaming model that was supposed to save the music industry has instead commodified it into oblivion. Music, Gouveia argues, has been reduced to tap water—an undifferentiated utility pumped through identical pipes to everyone, everywhere, for practically nothing.
Jimmy Iovine—the man who co-founded Interscope Records and helped build Beats and Apple Music—has said that streaming services are “minutes away from being obsolete.” When the guy who helped build the machine says the machine is breaking down, you pay attention.
Now here’s the part that matters to us: the publishing industry is walking the exact same path. We’re just a few years behind. And if authors and publishers don’t learn from what’s happening to musicians right now, we’re going to end up in the same ditch, wondering how we got there and why nobody warned us.
Consider this your warning. Pour yourself a White Russian and settle in.
Gouveia’s central metaphor is near-perfect: when every streaming platform offers the same hundred-million-song library, music becomes a commodity. The only differences between Spotify, Apple Music, and YouTube Music are interface design and playlist algorithms—neither of which constitutes a real competitive advantage. The product itself is identical. It’s tap water.
Now look at ebooks. Amazon, Apple, Google, Kobo, Barnes & Noble—they all sell the same widely distributed catalog. Same books, same prices (give or take a dollar), same reading experience delivered through slightly different apps on slightly different screens. If you’re a reader, it doesn’t matter much where you buy. If you’re a retailer, you have no unique inventory to differentiate yourself. The product is the same everywhere.
But here’s where it gets worse for books than it ever was for music: Amazon, Apple, and Google can afford to let ebooks be a loss leader. They don’t need to make money on the books themselves. Amazon sells Kindles. Apple sells iPhones and iPads. Google sells ads and data. The ebook is just a reason to keep you inside their ecosystem, using their device, generating their data. They’re not in the book business. They’re in the everything-else business, and books are the bait.
That means standalone book retailers—the ones who actually need to make money selling books—are fighting a losing battle. Margins never improve. The product isn’t unique. And they’re competing against companies that can afford to sell at a loss indefinitely. It’s the same problem Spotify has: when you can’t differentiate the product, you can’t build a moat. And when you can’t build a moat, you’re one algorithm change away from irrelevance.
The Dude’s rug tied the room together. But if everybody has the same rug, it doesn’t tie anything together anymore. It’s just carpet.
If the wide distribution model is the publishing equivalent of streaming’s commodification problem, then Kindle Unlimited is publishing’s answer to Spotify—and the parallels are almost eerie.
KU does offer something the wide market doesn’t: exclusivity. To be in Kindle Unlimited, your ebook has to be exclusive to Amazon through KDP Select. That’s at least a structural difference from the everyone-sells-everything model. But the problems underneath are deeply familiar to anyone who’s followed what Spotify does to musicians.
The algorithm benefits the few at the expense of the many. A small number of authors dominate the visibility, the recommendation engines, and the page-read payouts, while the vast majority churn out content and hope the machine notices them. Sound familiar? It should. It’s the exact dynamic Gouveia describes in music streaming: a system designed to surface what’s already popular while burying everything else.
And just like Spotify, Amazon doesn’t give authors the tools to build real relationships with their readers. You can’t message your readers directly. You can’t access their email addresses or know where they live or what else they read. You don’t own the relationship—Amazon does. You’re a tenant, not an owner, and the landlord can change the terms of your lease whenever they feel like it.
Gouveia asks why Spotify prevents artists from messaging their fans, accessing their own fan data, building community on the platform, or selling directly to listeners. The answer is simple: because keeping that data and those relationships on their side of the wall is what gives Spotify power. Amazon operates the same way. Your readers are Amazon’s customers, not yours. You just happen to be the product they’re consuming this week.
Page-read payouts fluctuate month to month. Amazon can change the rules of KDP Select whenever it wants. Authors who built their entire business on KU exclusivity have watched their income swing wildly based on decisions made in a boardroom they’ll never set foot in. This is not a business model. This is sharecropping with a Kindle.
“We are witnessing the death of the ‘Mass Audience’ and the birth of the ‘Micro-Community.’ The music industry has spent a decade obsessing over how to get a million people to listen to a song once. The next decade will be defined by artists figuring out how to get 1,000 people to care forever.”
This is the part of Gouveia’s argument that authors need tattooed on their forearms:
Read that again. Let it marinate. Then read it one more time, because this is the single most important idea in the creative economy right now, and it applies to books every bit as much as it applies to music. This is what Johnny Truant says in the Artisan Author. What Monica Leonelle and others are trying to get authors to notice. Joe Solari and the crew at Author Nation, one of the largest Indie author conferences around, and arguably one of the best. You can add the Plot Dude to that list.
The publishing industry—and especially indie publishing—has spent the last decade chasing the mass audience. Write to market. Optimize your keywords. Nail your categories. Run Amazon ads. Pray to the algorithm. Get a BookBub deal. Hit the bestseller list. The whole game has been about getting as many eyeballs as possible to glance at your book for a fraction of a second.
But what if the game is changing? What if the authors who thrive in the next decade aren’t the ones who figured out how to get a million people to notice their book once, but the ones who figured out how to get a thousand readers to care forever?
A thousand readers who buy every book you release on launch day. Who preorder without waiting for reviews. Who show up at your events. Who tell their friends. Who join your community and stay there, not because an algorithm told them to, but because they genuinely love what you do and want to be part of it.
That’s not a fantasy. That’s a business model. And it’s one that no platform can take away from you.
Gouveia points out something critical about Spotify’s failure: by refusing to build community tools, fan messaging, data access, and direct sales into the platform, Spotify has forced all the highest-value interactions in the music business to happen somewhere else. Artists are cobbling together solutions from five or six different platforms—Laylo for texting, Discord for community, Patreon for subscriptions, Substack for newsletters, Bandcamp or Shopify for direct sales—because the streaming platform that’s supposed to be the center of the music industry refuses to let them build a real business there.
The smart musicians aren’t waiting for tech giants to fix this. They’re building their own ecosystems. They’re moving fans off rented platforms and onto owned ones. They’re collecting email addresses, building SMS lists, and creating communities where the relationship between artist and fan is direct, unmediated, and durable.
And it’s working. Gouveia notes that artists with as few as 15,000 monthly Spotify listeners are selling out multi-hundred-capacity venues. Why? Because they have a core base that actually cares. The algorithm doesn’t matter when you’ve already built the relationship.
Authors need to pay very close attention to this. Because the tools musicians are using—email, SMS, community platforms, direct-to-consumer stores, subscription models—are available to us right now. The infrastructure exists. The question is whether authors will use it, or keep renting audiences from Amazon and hoping for the best.
Here’s where the story takes a turn that the music industry didn’t have five years ago: AI.
Not AI as a replacement for writing—we’ve covered that argument before, and you know where I stand. I mean AI as infrastructure. AI as the thing that lets a single author or a small publisher do things that used to require a development team and a six-figure budget.
Want to build a custom app for your readers that delivers your books, bonus content, and community features in one place? AI can help you prototype that. Want to create a direct sales storefront with automated email sequences, reader analytics, and personalized recommendations? The tools exist, and AI makes them accessible to people who don’t write code for a living.
Authors and small publishers can now build their own reading experiences. Custom apps. Membership platforms. Interactive story worlds. Community spaces where readers connect with each other and with the author directly. Serialized content delivered on your terms, through your channels, with your branding.
This is the piece that changes the calculus entirely. Gouveia argues that whoever builds the integrated platform for musicians—combining streaming, community, data, and direct sales in one place—wins the next era. In publishing, the answer might not be one big platform. It might be a thousand small ones, each built by an author or publisher who decided to stop waiting for Amazon to give them the tools and built their own instead.
The technology barrier that used to keep authors dependent on third-party platforms is crumbling. And with it, the argument that you have to be on Amazon, or in KU, or distributed wide through the usual channels, because there’s no other viable option. There are other options now. They’re multiplying. And they put the author in control.
Let’s get concrete, because vision without execution is just a daydream in a bathrobe. Here’s what the direct-sales, community-driven model looks like for an author right now:
The key principle running through all of this: you own the data, you own the relationship, and no platform can pull the rug out from under you.
Pun very much intended.
The music industry learned this lesson the hard way. Musicians spent a decade building their careers on platforms they didn’t own, feeding algorithms they didn’t control, and generating data they couldn’t access. And now those platforms are crumbling, and the artists who survive are the ones who built something of their own along the way.
Authors are watching the same movie. We’re just a scene or two behind. The streaming model commodified music to tap water, and the wide-distribution-plus-KU model is doing the same thing to books. The margins are thin. The platforms are indifferent. The algorithms serve themselves.
But the tools to build something different are right here. AI has lowered the barrier. Direct sales platforms are mature. Community tools are accessible. The infrastructure for a thousand micro-communities of devoted readers exists today, waiting for authors to use it.
The rug ties the room together. But only if it’s your rug, in your room, in a house you own. Stop renting your audience. Stop depending on a platform that sees your books as one more product in a catalog of millions. Build something that belongs to you.
The mass audience is dying. The micro-community is being born. And the authors who figure out how to get a thousand people to care forever—instead of chasing a million people who won’t remember your name—are the ones who’ll still be here when the next platform shift hits.
The Dude abides. You can, too. And we can all take comfort in that.

Copyright 2025, Troy "the Plot Dude" Lambert, All Rights Reserved
“Plot Nihilists believe in nothing. Don’t be like them.”